Guarantees & Warranties
BEST PRICE GUARANTEE
We are committed to providing you with the best prices on our products, which is why we offer our Best Price Guarantee.
If you find a lower advertised price for the same item from any authorized Canadian competitor, we will match that price, as long as it is not lower than our cost price.
This guarantee applies to all our laser and inkjet cartridges. To take advantage of this offer, simply provide us with evidence of the lower advertised price for the identical item you wish to purchase.
Please be aware that our Best Price Guarantee does not apply to clearance items, typographical errors, combined promotions, or discounts offered during special events such as post-Christmas sales, Black Friday, Cyber Monday, birthday deals, bankruptcy sales, and similar occasions.
We are dedicated to ensuring your utmost satisfaction at our company. Our goal is to make every interaction with us seamless and enjoyable, leaving you with a positive experience. However, in the unlikely event that you encounter any issues, we want to assure you that we provide a 12-months warranty to replace any defective products.
We take tremendous pride in the quality of our cartridges, and we want you to have complete confidence when trying them out. If, within the warranty period, you experience any difficulties, please don’t hesitate to reach out to us. We will be more than happy to offer you a free replacement, ensuring that you are completely satisfied with your purchase. Your satisfaction is of utmost importance to us, and we are committed to resolving any issues promptly and efficiently.
Provided that the products are unopened and in new condition, you can return your order to us for a refund within 30 days of purchase. Shipping fees for purchases are non-refundable. All refunds will be made using the same transactional method as the payment. Customers wishing to return non-defective cartridges must do so at their own expense.
To initiate a return, please get in touch with us to obtain an authorized return number. Any items received without this authorized return number will be recycled and processed accordingly. We value your satisfaction and want to make sure your refund is processed smoothly.